Navigating the resources and services available for seniors and their caregivers can feel overwhelming, but that’s where the Ark-Tex Area Agency on Aging’s Information, Referral, and Assistance (IR&A) Program steps in. Our goal is to connect you with the support and resources you need.
Our IR&A Specialists are here to:
- Understand your needs through personalized assessments.
- Guide you to organizations and resources that can meet those needs.
- Provide detailed information about each option to help you make informed decisions.
- Link you to services when resources are available or find alternative solutions if they’re not.
- Follow up to ensure you receive the support you need.
For many, reaching out to the IR&A Program is the first step toward discovering the right programs and services to fit their unique situation. Whether it’s health services, caregiver support, or benefits counseling, we’re here to provide thorough, unbiased information and ensure you’re connected to the resources you need.
Start your journey today by filling out our Referral Form or contacting a specialist to explore the support available in our region.
Call for more information:
Simplifying Your Benefits Access
Community Partner Program
Need help but not sure where to start? Our experienced team guides you every step of the way, making sure you find the the tools and support you need to access vital benefits through Texas Health and Human Services. We take the time to understand your unique situation. Through a friendly conversation, we’ll learn about your specific needs and circumstances and help match you with services in our region.
What Does the Community Partner Program Do?
The Community Partner Program helps bridge the gap between Texans and essential benefits such as:
- Food assistance through SNAP (Supplemental Nutrition Assistance Program)
- Healthcare assistance through Medicaid, CHIP (Children’s Health Insurance Program), and HTW (Healthy Texas Women)
- Cash assistance through TANF (Temporary Assistance for Needy Families)
For many, navigating these services online through YourTexasBenefits.com can feel challenging. That’s where we come in.
How We Help?
As a Community Partner, we offer hands-on assistance with:
- Applying for benefits on YourTexasBenefits.com
- Renewing benefits to ensure no lapse in support
- Uploading documents needed for applications or renewals
- Creating and managing YourTexasBenefits.com accounts
- Resetting passwords for easy access
- In-depth case management using the Search Status tool
If you don’t have access to a computer or prefer personal guidance, our trained Case Assistance Navigators are here to help every step of the way. We make the process simple and stress-free, whether you’re applying for food, healthcare, or cash benefits.
How Do You Get Started?
Contact our office to get personalized support with YourTexasBenefits.com. Whether you’re submitting a new application, renewing your benefits, or just need help managing your account, we’re here to ensure you get the assistance you need. Let us help you take the first step toward accessing the benefits that make a difference.
Call for more information:
Your Gateway to Aging Services
Our goal is to support the independence and dignity of older Americans and their families by organizing, coordinating and providing community-based services and opportunities.
Texas' No Wrong Door Policy
Don’t waste time searching endless websites or making countless phone calls. Let us help you find the right services the first time.
The Area Agency on Aging (AAA) and the Aging and Disability Resource Center (ADRC) are primary access points for information for seniors and caregivers under the Texas No Wrong Door Policy. We use a person-centered approach to help community members learn about and access services and support.
Contact us today to speak with a caring professional who knows your community’s resources.
Our programs provide information and referral assistance not only to individuals needing either public or private resources, but also to professionals seeking assistance on behalf of their clients and to individuals planning for their future long-term care needs. We serve as the entry point to publicly administered long-term supports, including those funded under Medicaid, the Older Americans Act, Veterans Health Administration, and state revenue programs.
Our programs can assist you in the following ways:
- Provide referrals and assistance to programs
- Provide education and awareness activities in promoting independence
- Assist with respite services for caregivers
- Serve as housing navigators
- Provide family caregiver support
- Educate Medicare beneficiaries about benefits how to access benefits
- Assist older individuals in the areas of public benefits, medical entitlements, insurance, surrogate decision making, individual rights, housing, institutional care and consumer issues
- Provide nutrition and meal supportive services to seniors
- Schedule transportation to medical appointments, groceries, pharmacy pickup, bill payment, work, and more
Call for more information:
Online Resources
Medicare & Social Security
The Ark-Tex Area Agency on Aging (AAA) is designated by the Texas Health and Human Services Commission (HHSC) to provide services to help people age 60 and older, their family members, and caregivers to help them receive the information and assistance they need in locating and accessing community services. Services are targeted to those with greatest economic and social need. Particular attention is paid to people with low-incomes, older people who belong to minority groups, and older people residing in rural areas. In addition, family members and other caregivers may receive information and services on behalf of the older person for whom they are providing care.