ATCOG manages the addressing services for cities and counties in the Northeast region of Texas. The 9-1-1 addressing data we possess is the precise information emergency responders will receive in the event of an emergency. Sometimes, addresses need to be modified or created due to the sale of nearby properties and new buildings resulting in the subsequent creation of new 9-1-1 addresses.
Request a 9-1-1 Address
To request a 9-1-1 address, call 1-888-373-9028 or fill out the request form.
Please check your county below to find out if ATCOG or another entity provides 9-1-1 addressing for where you live. ATCOG provides 9-1-1 physical addresses for new structures in unincorporated areas (outside the city limits) of the following counties and for some cities within those counties.Â
Bowie County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Maud, Texas
- New Boston, Texas
- Unincorporated areas of Bowie County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Cass County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Bloomburg, Texas
- Red Lick, Texas
- Queen City, Texas
- Unincorporated areas of Cass County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Delta County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Cooper, Texas
- Unincorporated areas of Delta County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Franklin County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Unincorporated areas of Franklin County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Hopkins County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Como, Texas
- Cumby, Texas
- Unincorporated areas of Hopkins County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Lamar County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Deport, Texas
- Unincorporated areas of Lamar County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Morris County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Lone Star, Texas
- Unincorporated areas of Morris County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Red River County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Annona, Texas
- Unincorporated areas of Red River County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
Titus County, Texas
ATCOG provides 9-1-1 addresses for these areas:
- Unincorporated areas of Titus County, Texas
To request a 9-1-1 physical address in an incorporated area (inside a city or municipality) in a city not listed here, please contact your city hall for more information. Questions regarding road signage should be directed to your county commissioner’s office.
1. Why can’t my address be found on commercial GPS services (Uber, Google, Apple, etc.)?
ATCOG has current mapping and GIS data readily available for these companies to retrieve, free of charge. It is the responsibility of those agencies to update their databases with our provided information. If you have additional questions, please contact the customer service department of the corresponding agency.
You can also visit www.gps.gov for more information on how to correct the issue.
2. Why are UPS, USPS, and FedEx not delivering to my house?
ATCOG sends data updates to the Regional Postmaster, which includes address changes or additions. However, services such as UPS, USPS, and FedEx are responsible for contacting the Regional Postmaster to retrieve updated or new data. If you have additional questions, please contact the customer service department of the corresponding agency or a manager at your local distribution center.
You can also visit www.gps.gov for more information on how to correct the issue.
3. Why did my address change?
If a current address could potentially delay emergency response due to incorrect numbering sequence or improper street assignment, a request to change the address will be sent.
How to Display Your 9-1-1 Address
When emergency responders race against time, visible house numbers make all the difference. Follow these essential guidelines to ensure first responders can find your home quickly during an emergency.
Your Home
- Contact your 9-1-1 addressing department to verify your official address
- Display numbers at least 3 inches tall on your house
- Ensure numbers are illuminated or reflective for nighttime visibility
Mailbox and Driveway Marking
- Place reflective numbers on both sides of the mailbox
- Install additional address markers at driveway entrance if mailbox is across the street
- Avoid placing numbers on gates that can be obscured when open
- For shared driveways, display all resident numbers at entrance with individual markers at each home
Visibility Guidelines
- Position numbers where they are clearly visible from the road
- Install separate post-mounted display if the structure isn't visible from street
- Maintain clear sightlines by trimming vegetation around number displays
- For community mailbox areas, ensure separate driveway marking
Installation Tips
- Purchase reflective number kits from hardware stores or local fire departments
- Test visibility by driving past your property day and night from both directions
Remember: Every second counts in an emergency. Make your address visible 24/7 to help first responders reach you quickly when needed.