Spotlight: Bobby Williams

Employee Spotlight of Bobby Williams. A man wearing a suite and glasses. He is the Transportation Operation Manager at TRAX

With nearly two decades of dedicated service, Bobby Williams has become an integral part of our transportation team. Throughout his impressive tenure, Bobby has worn many hats within the Transportation Department—starting as a Driver, then advancing to Maintenance Supervisor and Transportation Coordinator, before settling into his current role as Operations Manager for the past four years.

Bobby’s daily mission centers around supporting his team and maintaining an unwavering focus on safety. When asked what he values most about his position, Bobby’s answer reflects his people-first approach: “Working with amazing people. We tackle challenges together and create a positive work environment. Also, helping passengers every day makes my job fulfilling.”

If he could offer advice to his 13-year-old self, Bobby would encourage staying curious, practicing kindness toward yourself and others, learning from mistakes, recognizing how small acts of kindness can make a significant difference, and understanding that failure is not only natural but essential for growth and learning.

Bobby’s favorite quote comes from Stephen R. Covey: “Seek first to understand, then to be understood”.