Jobs Listing

Title Regional Ombudsman
Salary 3,044/month
Location Texarkana, TX
Job Information

The Ark-Tex Council of Governments (ATCOG) is now accepting applications for Regional Ombudsman, Announcement #1706. The location for the position will be in Texarkana, Texas, with extensive travel throughout the region. The full-time salary is $3,044.33 per month. This position is responsible for administering the Nursing Home Ombudsman Program in the ATCOG service area, including serving as a liaison between nursing homes and their residents and families, and coordinating the Volunteer Ombudsman and Intern programs.

Your application MUST identify the required minimum qualifications for this position. Please detail how you meet the minimum qualifications AND respond in detail to the KSA’s in the “Worked Performed” blocks of the application. You may continue on plain bond paper in order to effectively respond to all the KSA’s.

EDUCATION/TRAINING: Bachelor’s degree in public administration, gerontology, psychology, sociology, social work, or a related field plus at least one (1) years of relevant experience; OR high school graduation, or its equivalent, plus at least three (4) years of progressively responsive experience in programs or services related to the elderly; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Knowledge of aging programs and services; local, state and federal regulations relating to human and social services programs for the elderly, including long-term care; aging contracts and grants preparation and analysis; planning techniques; general office policies and procedures; and computer operations, including database programs.

Skills/Abilities to demonstrate proficiency in operations using a variety of software, including word processing and spreadsheet; establish and maintain effective working relationships with elderly citizens, citizens groups, ombudsman volunteers, governmental officials, and the general public; demonstrate proficiency in both oral and written communication; work independently; plan and complete projects; and perform essential job functions with or without reasonable accommodations. Ability to see, hear, reach, stoop, bend, and lift and carry up to 30 pounds required.

Additional Requirements: Must obtain Certification as Ombudsman by the Department of Aging and Disability Services. Must possess a valid motor vehicle operator’s license subject to an approved motor vehicle report and reliable transportation with valid proof of insurance for travel in ATCOG region.

Having met the above detailed minimum qualifications, your application will be evaluated on: additional related education and experience in the areas listed above.

To obtain an official ATCOG application form, call or write Ark-Tex Council of Governments, 4808 Elizabeth Street, P.O. Box 5307, Texarkana, Texas, 75505-5307, (903) 832-8636, or access All applications must be received no later than 5:00 p.m., May 2, 2017, at the above address. Resumes will only be accepted with completed application. Equal Opportunity Employer.

Click here for Regional Ombudsman Job Description

Click here for Regional Ombudsman Notice to Applicants